I had the privilege of being a guardian for a resident at Wayside Farm for 4 years. I cannot say enough about the excellent care that was provided to him during those 4 years.
When you enter the door, the receptionist greets you with a smile and is always willing to answer questions. The administrator has an open-door policy and is available 24/7 for questions or concerns. The activities director always has fun activities planned that the residents look forward to and enjoy. The social worker advocates for resident needs and is a liaison between the facility and family/guardians. Every employee treats your loved one like they are “family”. You can see genuine care in the way they speak to and care for the residents.
During the pandemic the staff at Wayside facilitated visits/communication by whatever means were available between the residents and their family/guardians. This meant so much to both the resident and I that we were able to stay in contact and that staff at Wayside was as flexible as possible during such a challenging time.
Recently the residents health began to decline. During his decline and passing, the staff at Wayside went above and beyond in caring for him and me. Physically he received TLC from the hands on care givers. For me, staff reached out with memories that they had of him and asked me how I was doing. That means so much when you are dealing with loss.
Wayside Farm may not have a new building or fancy amenities but the love and care that they provide means so much more that those physical things.